Frank Werdermann – Tourist Guide IHK
City Tours of Berlin & Potsdam

Sperlingsgasse 1
10178 Berlin (Germany)

Phone:	+49 (0) 30 206 73 987
Fax:	+49 (0) 30 206 74 605
Email:	info@berlinguide.biz
Web:	http://www.berlinguide.biz
Responsible for the contents as per Section 5 TMG (German Telemedia Act):	Frank Werdermann
TAX no:	34/587/51523
VAT ID no.:	DE194705004

Dispute resolution:
The European Commission provides a platform for online dispute resolution (OS): https://ec.europa.eu/consumers/odr. Please find my email in the impressum/legal notice. I do not take part in online dispute resolutions at consumer arbitration boards.

Liability for the content of the website

The content of this website has been compiled with the greatest possible care. However, the provider accepts no liability for the accuracy, completeness or currency of the content provided. The use of the website contents is at the user’s own risk. Pursuant to article 7, para. 1, of the German Telemedia Act (TMG), as a service provider we are responsible for our own contents on this website according to the general legislation. According to articles 8 to 10 of the TMG, however, as a service provider we are not obliged to monitor third-party information that is transmitted or stored, or to search for circumstances indicating illegal activity. If we become aware of such legal infringements, we will promptly remove the relevant content. The mere use of the provider’s website does not constitute a contractual relationship between the user and the provider.

Liability claims against the provider related to damage of a material or non-material nature resulting from the use of or failure to use the information presented or from the use of incorrect and incomplete information are categorically excluded unless wilful misconduct or gross negligence on the part of the provider can be proven. All offers and services are subject to change and non-binding. The provider expressly reserves the right to change, add to or delete parts of the site or the entire service, or to discontinue the publication temporarily or permanently, without special notice.

References and links

In the case of direct or indirect references to third-party websites („hyperlinks“) that lie outside the area of responsibility of the author, any obligation with respect to liability would only then take effect if the author is aware of the contents and if it is technically feasible and reasonable for him to prevent such use in the case of illegal contents. The author hereby expressly declares that at the time the links were established, no illegal contents were evident on the sites being linked to. The author has no influence at all on the current and future design, contents or authorship of the linked/connected sites. For this reason, he takes no responsibility for the contents of all linked/connected sites that have been changed since the links were set up. This statement shall apply to all links and references that have been established within the author’s Internet offer, and also for third-party entries in the guest books, discussion forums, link indices, mailing lists and all other databanks types set up by the author whose contents may be subject to write access from external sources. Should there be any illegal, incorrect or incomplete contents, and especially for damages arising from the use or non-use of such featured information, the provider of the site referred to shall alone be liable, not the one who merely refers to the particular publication concerned via links.

Copyright and identification law

The author undertakes the responsibility to ensure that in all publications the copyrights are observed for the graphics, sound files, video sequences and texts used, or that graphics, sound files, video sequences and texts are used that he has compiled himself, or that graphics, sound files, video sequences and texts that are in the public domain are resorted to. Any and all brands and trademarks mentioned in the Internet offer that are protected by third parties shall be governed without limitation by the provisions of the particular identification law that applies as well as by the rights of ownership of the respective registered owner. It must not be assumed that brands are not protected by the rights of third parties solely due to the fact that they have been merely mentioned. The copyright for published objects compiled by the author himself shall alone be retained by the author of the sites. It shall not be permitted to copy or use such graphics, sound files, video sequences and texts in other electronic or printed publications without the express permission of the author.

Legal force of this exclusion of liability

This exclusion of liability shall be considered part of the Internet offer referred to on this website. Should parts or individual formulations of this text not, no longer or not completely correspond to the valid legal situation, the remaining parts of the document shall remain unaffected with regard to their content and validity.

1. An overview of data protection

General
The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website
Who is responsible for the data collection on this website?
The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.

How do we collect your data?
Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form. Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools
When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy. You can object to this analysis. We will inform you below about how to exercise your options in this regard.

2. General information and mandatory information

Data protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy. If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens. Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website
The party responsible for processing data on this website is:

Frank Werdermann – Tourist Guide IHK
City Tours of Berlin & Potsdam

Sperlingsgasse 1
10178 Berlin (Germany)

Phone: +49 (0) 30 206 73 987
Email: info@berlinguide.biz

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data
Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities
If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability
You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar. If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion
As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

3. Data collection on our website

Cookies
Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site. You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website. Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Cookie Settings

Server log files
The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

Browser type and browser version

Operating system used

Referrer URL

Host name of the accessing computer

Time of the server request

IP address

These data will not be combined with data from other sources. The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Contact form
Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission. We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed. We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

4. Analytics and advertising

Google Analytics
This website uses Google Analytics Version GA4, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

IP anonymization
We use Google Analytics version GA4 on this website. GA4 automatically anonymizes the IP address.

Browser plugin
You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objecting to the collection of data
You can prevent the collection of your data by Google Analytics by clicking here: Cookie Settings.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.

For more information about how Google Analytics handles user data, see Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Outsourced data processing
We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic data collection by Google Analytics
This website uses Google Analytics' demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section "Refusal of data collection".